Live Knowledgebase > SmartBench > Troubleshooting > Hardware troubleshooting > Stalling in Z axis

Please Wait a Moment
X

Knowledge Base

Our knowledgebase contains all the information you need to know about all things SmartBench

 

Stalling in Z axis

Z axis is stalling during a move procedure

If you are experiencing a stall in the Z axis during a move procedure or a job, then we suggest checking the items below. Typically, there are two issues which cause Stalling in the Z Axis;

1. As part of the 50 hour maintenance check, the lead screw/s need to be cleaned and lubricated to ensure they run smoothly. A build-up of detritus can cause the Spindle carriage to lower, raise inconsistently or, in extreme cases, even stall. You can find details here.

With SmartBench powered on, try to turn the rubber drive belt with your fingers. If you are able to move this then there is most likely a fault. In this instance please submit a support ticket, ideally accompanied by a short video demonstrating this. 

If this article didn't solve your problem, please submit a support ticket here

Elliot.

Elliot. is the author of this solution

Glad we could be helpful. Thanks for the feedback.

Sorry we couldn't be helpful. Your feedback will help us improve this article.

Did you find it helpful?

Yes   No
Updated on Thu, 04 May 2023