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Connecting to a wireless network, including Android hotspot

This guide will show you how to connect your console to a home, work, or android hotspot wifi network. This will make it easy to update your SmartBench, and get the latest features.

If you are trying to connect to an Apple iPhone hotspot, click here as you will need to follow a different set of instructions.

Please note consoles will have a much better connection range with 2.4ghz networks than compared to 5ghz networks

In the console menu, use the arrow buttons to scroll through until you see the Wifi button. 

Press the Wifi button.

Choose your wifi Network Name from the dropdown menu (A). If it doesn’t appear straight away, press the refresh button (B) to refresh the list.

Enter your password into the textbox (C).

Select your country code from the Country dropdown menu (D). 

If you are not sure what your country code is, click here to see the full list.

Press the “Connect” button to connect to your network. 

If you have software earlier than v2.6.0, the Console will automatically reboot to finish connecting to the network. 

When the console has finished connecting, you will be able to see if it is connected to wifi by checking if there is an IP address and wifi symbol in the top left corner of the screen. 

The IP address will look like a series of 4 numbers connected by full stops.

If your Console has rebooted, sometimes it can take a few minutes after it starts up again to fully connect.

If after a few minutes you are still having problems connecting, double check the spelling of your password and your country code, and try again. 

If this article didn't solve your problem, please submit a support ticket here


Elliot. is the author of this solution

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Updated on Thu, 31 Aug 2023