Our knowledgebase contains all the information you need to know about all things SmartBench
The data connection between SmartBench and the spindle is critical to operation. A failure in the signal integrity can cause a variety of symptoms.
At the spindle, shown below, check:
The data cable plug (A) is firmly pushed into the data socket
The thumbscrew lock (B) is firmly closed (apply at least ¼ of a turn). Some thread on the socket will still be exposed, but the thumbscrew should feel tight.
At the Z Head supply end, ensure that the plug is firmly pushed into the socket USB B-type socket (shown below):
Now test run your spindle. Whilst running, flex the cable at each socket to ensure that there are no weak connections. During flexing, a weak data connection will present as
A change in spindle speed
A false overload signal
A weak connection may be caused by either:
Data cable (replacement cables are available for purchase from here)
Spindle PCB socket
ZHead socket
If you need help identifying the cause, please contact customer support by submitting a support ticket with a video to illustrate the symptoms.
Ed Sells is the author of this solution
Glad we could be helpful. Thanks for the feedback.
Sorry we couldn't be helpful. Your feedback will help us improve this article.