Pricing, Warranty, Installation & Maintenance
Please note, if you are located outside the EU 2.9% import duties will be payable to UPS when the packages arrive in the country of destination.
VAT or your local sales tax will be payable at the same time.
We've designed our routers as a self install product to negate the need and cost of any professional installation.
Once you receive your router and have unpacked it, installation is easy, just follow our comprehensive instructions and you'll be up and running in approximately 5 minutes.
We offer a 12 months parts and labour (excludes wearable parts) return to point of purchase warranty.
For more information visit our website terms here.
Please visit our maintenance page for details of the 50, 100 and 320 hour checks and maintenance procedures to perform
The following items are classed as wearable SmartBench items
We appreciate the experience of receiving your router is all part of the buying experience. So we've thought about that too.
Once the carrier has delivered your new router our packaging has been designed to be easily separated into four packs, each of which can be handled by a person.
If you order direct from us our typical delivery service is as indicated below.
- UK 1 - 3 working days
- Europe 2 - 4 working days
- North America 3 - 5 working days
- Rest of the world 5 - 7 working days
Of course the speed of delivery depends on the freight service you choose.
Our distribution partners will offer quicker shipping times, please check with them at time of purchase.