This guide is only for console serial numbers (CS2054 -> CS2416)

The console serial number is located on the back of your console.

Micro SD card extension loom removal

Your console also contains a Micro SD card extension loom between the Pi and the outside of the case. We recommend this is removed completely.

Once the console is removed from your Smartbench and in a suitable position - start by loosening the two PZ1 screws holding the cable strain relief clamp in place.

Now the screws are removed you will be able to lift the cable strain relief clamp out to reveal the connector.

To remove the cable simultaneously press down on the retaining clip and pull the cable out.

Step 2) Micro SD card removal

Remove the faulty micro SD card by removing the cover plate and using tweezers remove the SD Card

Step 3) Console backplate removal

Next, remove the four screws with your 2mm Hex Driver.

After the bolts have been removed - remove the back plate by lifting it upwards and placing it to the side. Unplug the micro SD card extender by pulling it outwards

Note: It can take a little force to remove the console backplate

Step 3) Removal of micro sd card extension loom

Unplug the micro sd card extension loom labelled above this may be hot glued into place and can require a little force in unplugging.

This can either be fully removed off of the console backplate if you have a 5mm spanner and a 1.5mm hex driver to remove the 2x bolt’s and the 2x nut’s or taped out of the way as per the below.

Plug the micro sd card directly into the PCB instead like the below

Step 4) Put the console back together

At this point you will need to pick the console up and gently squeeze the screen and back plate together to allow the 4x bolts to engage

Tighten the four bolts with your 2mm Hex Driver taking care not to over tighten them to avoid stripping the threads in the rear of the screen.

Insert the cable into the socket ensuring that it is going in straight and that it is in the correct orientation; if correct the retaining clip will be facing out towards the rear of the console.

Push the cable flat against the bottom of the housing and replace the strain relief clamp. Take care not to overtighten this as it is easy to strip the threads in the plastic housing.